Case Tracking
We know that case tracking is important to Intermediaries like you as part of a smooth and trouble-free application process.
So once you’re registered and logged in, you will be able to view every case in real time, thanks to our secure case tracking system which provides summaries and management information like in the example at the touch of a button.
Every page has been designed for clarity and ease of use, and when you want to print something off for your records, you also have the option of a printer-friendly version.
In addition we will automatically update you by email during the application process at key stages shown below – unless you choose to turn the updates off.
Updates are issued at the following stages:
- Beginning and end of Regulated Loans Consideration Period / Unregulated Day 1 Docs Issues
- Secured loan reject
- Application gone to Unsecured Team
- Unsecured / RFR Loan Paid Out
- Unregulated Day 1 Docs Issues
- Signable Docs Issued
- Redoc discussed with client
- Case Cancelled
- Secured Loan At Bank
- Secured Loan Paid Out
- Signed Application Received with Wage Slips
- Signed Application Received without Wage Slips
If you would like to see an example of the case tracking page click here.
To receive the benefits of clear and easy online case tracking click here to register with Freedom Finance today.
